Chandler woman cleans up with her business The Chandler Arizonan

Chandler woman cleans up with her business

October 9th, 2020 Chandler Arizona Staff
Chandler woman cleans up with her business
Business
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ARIZONAN NEWS STAFF

Olga Moya’s story is the kind that would inspire any foreign resident who wants to become an American citizen.

But it’s also a story that any native American can look to for inspiration on the value of determination and hard work.

Moya came to America from Bogota, Colombia, 28 years ago, eventually settling in 1995 in Chandler, where she lives with her husband Fabio, sons Rowvingson and Brandon and two dogs.

This year she is celebrating the 25th anniversary of her business, Alert Cleaning Services, Inc., which cleans both commercial establishments and homes.

It’s also a celebration of her achievement of the American Dream.

Her road to that dream began six months after starting at cleaning company in 1993 and the owners decided to sell the business.

“When they notified all their clients of the new changes, a few of them asked the owner if I could continue providing the cleaning for them and without any hesitation, they handed me a few customers in the Sun Lakes area,” Moya recalled.

“My boss and clients agreed that I took pride on my work and were confident I would continue exceeding their expectations as a solo cleaner. Here I’m 25 years later.”

It wasn’t an easy slide into becoming a small business owner.

“I didn’t know the industry or speak English fluently back them,” she said, “Finding the time to educate myself about it and learning the language was a challenge while working on my business, being a mom and a wife.

“However, I was determined to do it if wanted to take my business to the next level.”

Today, she’s built a business that has drawn raves online for Alert’s special rotation system and sanitizing process and a green cleaning service that uses effective, nontoxic and eco-friendly cleaning products.”

“I have hired many cleaners over the years and I must say the quality of cleaning I received from Alert Cleaning was above and beyond any other cleaning I’ve had,” one client wrote.

Said another: “We were preparing our home for sale and we needed it to be spotless and really shine. Alert Cleaning knocked it out of the park.”

Other praised the courteous and friend staff.

Now running her own business and employing 12 people, Moya said her big challenges these days involve “business automatization, finding the right tools to make the booking process fast and efficient, reducing email time.

“I’m old school so this has been an interesting process,” she joked.

She said the time it takes her crew to clean a house depends on a number of factors, ranging from size to whether it is vacant or lived-in.

“Residential cleaning has been the core of the business,” she said. “However, we have grown quite of bit on the commercial side. We serve different industries such as medical practices, multipurpose rooms, fitness studios, office spaces, etc.”

And the pandemic has created challenges as well, though she has surmounted them.

“Even though we are considered an essential business 45 percent of our residential clients put a hold on their cleaning or canceled, so keeping our employees working during the slow months was difficult, but we pulled through,” she explained.

“I’m so grateful we didn’t have to let go of people or closed our doors.”

Information: 480-786-3838,  contact@alertcleaning.com.

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